Live Civic Reporting

Report a Civic Issue

Submit photos, location data, and descriptions to help our teams resolve local infrastructure issues.

Report a Civic Issue
Your report is processed by AI for immediate department routing.
AI TRIAGE: ACTIVE
1. Reporter DetailsPrivacy protected
2. Issue DetailsRequired for routing
3. Description
Tips
4. EvidenceMax 10MB
Upload photo or drag here

Images only (max 10MB)

Secure Submission
Municipal Protocols & Privacy

Clear service standards for every report

Every submission is triaged by AI, routed directly to designated field crews, and protected by strict on-device privacy standards.

Verified issue categories & turnaround SLAs

Guaranteed response windows measured from automated ticket verification.

Telemetry: 98.4% SLA adherence citywide
High Severity

Hazardous Potholes

Deep surface craters on arterial roads or bus lanes exceeding 2 inches depth.

Target Window:24h Target Resolution
Public Works & Roadway Maintenance
Emergency Priority

Traffic Signal Outages

Total signal failure, blackout intersections, or damaged control pedestals.

Target Window:2h Emergency SLA
Department of Transportation
Emergency Priority

Water Main & Hydrant Leaks

Pressurized line bursts, leaking fire hydrants, or contaminated backflow.

Target Window:4h Emergency SLA
Municipal Water & Sanitation
Standard Triage

Streetlight Failures

Dark streetlamps, flashing ballast arrays, or exposed pole wiring in residential areas.

Target Window:48h Repair SLA
Civic Lighting & Energy
Standard Triage

Illegal Dumping & Waste

Hazardous commercial waste, abandoned furniture, or bulk trash blocking rights of way.

Target Window:48h Cleanup SLA
Environmental Services
High Severity

Storm Drainage Obstructions

Debris-choked storm grates, standing roadway water, or sewer grate backups.

Target Window:12h Flood Prevention SLA
Stormwater & Flood Control
Resolution protocol for Hazardous Potholes

Crew on-site within 4 hours for temporary patch; full asphalt resurfacing within 24 hours.

On-Device Privacy Engine

Automated identity protection at intake

When you capture and upload civic issues, our edge AI strips personal identifiers directly on your device before transmission.

Instant Face & License Plate Blurring

On-device computer vision detects human faces and vehicle license plates before images leave your device, ensuring bystander privacy.

EXIF & Hardware Metadata Stripping

Camera serials, device fingerprints, and sensitive EXIF timestamps are completely removed during ingestion. Only public coordinate data is retained.

Zero Human Review of Personal Data

Automated routing algorithms assign complaints by issue type and location without exposing citizen names or contact info to field contractors.

Telemetry: Masking Pipeline Active
v4.2.0-secure
Facial & Plate Redaction:
100% Client-Side
EXIF Scrubber:
Sanitized
Audit Compliance:
Public Records Grade
Questions about civic data policies?Contact privacy team
Ready to submit a municipal concern with automated routing?

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